As part on their ongoing effort to promote a standard of excellence amongst their staff, The Manse on Marsh in San Luis Obispo is pleased to announce that they have begun a Serving Seniors certification program. The 60-hour certification process and course is mandatory for all new hires and continuing education units are also awarded to licensed staff.
“The purpose of this industry training is to promote a standard of excellence among the staff at the Manse,” Executive Director Gary Potts said. Potts, the Manse’s registered nurse, and department directors teach the courses. Potts said that the process of teaching is done in three parts, which include an interactive classroom, online videos and lectures, and a shadowing of experienced team members.
Interactive course topics include:
- Learning to work in a community setting
- State and federal regulations
- Safety training
- Diversity training
- Giving attention to special needs of the senior population
- General classes geared towards enhancing the care environment
“The general purpose of the Manse is to enrich the lives of the people we serve,” Potts said. “We aim to break down the misconceptions of our industry, not with words but by serving others with genuine compassion so that it enriches their lives every day.” The certification course is another advance, Potts said, in regards to the Manse staff’s knowledge base.
“Essentially, our community provides a place for residents and families to return to, or often surpass, a higher standard of life enriching activities,” Potts said. “This is true for both the individuals in our community and their families who were often the previous caregivers. With this high standard of care, comfort and safety being provided by our professional and compassionate staff, we have found our residents truly enjoy living their lives in a zone of enjoyment, wellness and creativity.”
About Manse on Marsh
Chris Skiff, who lives locally and works out of the San Luis Obispo community, established the Manse on Marsh. His life’s work has been focused on developing outstanding senior communities and shattering the “older folks home” stereotypes. While the average age of residents is 85, the care facility accepts those as young as 60 and has no upper age limit.
The Manse’s purpose is to, “serve others so compassionately that it enriches their lives every day.” They accomplish this through:
- Integrity, Honesty and Trust
- Organization and Efficiency
- Love, Compassion and Respect
- Quality, Excellence and Professionalism
Press release by San Luis Obispo SEO company Access Publishing, 806 9th Street, #2D, Paso Robles, CA 93446 (805) 226-9890.