The Manse on Marsh was recently honored as a recipient of the “Caring Star” award, which is a program that honors assisted living and memory care communities in America based on consumer ratings and reviews in Caring.com's Senior Care Directory. The honor is Manse on Marsh’s second consecutive recognition as a Caring Star.
To qualify for the 2016 award, communities must have:
- Earned at least one 5-star review between Dec. 1, 2014 - Sep. 30, 2015,
- Had an overall average rating greater than 4 stars (based on all reviews for all time), and
- Had no unresolved negative reviews.
During the timeframe for the 2016 award, the Manse received 5 5-star reviews and maintained an overall review average of 5-stars all-time.
Entering its fifth year, the Caring Stars program was the first to use online reviews from consumers to identify the best senior living communities.
"Prospective residents and their family members want high-quality senior living services, and the Caring Stars award helps steer them in the right direction by showing which communities American consumers love most," said Caring.com CEO and co-founder, Andy Cohen.
"Congratulations… and thank you to every family caregiver and older adult who took the time to share their feedback in reviews!"
In recent research conducted with senior care searchers online, the majority of respondents said they relied on Internet-based consumer reviews more than in-person recommendations by professionals or medical personnel.
In another recent survey, Caring.com asked visitors to its website which reviews mattered most to their current senior care search: the new ones, the old ones, or all of them. Over half of the respondents (55%) said that any review, no matter how old, could have some valuable information for their search.
Located in downtown San Luis Obispo, the Manse on Marsh uses an industry-established and nationally recognized Assisted Living Care Planning System. The services provided, such as medication management, meal reminders, bathing & grooming and more, are determined by a point system based on the resident’s unique care situation, assuring that each resident receives and pays for only the care services and assistance required. The Manse on Marsh is the only assisted living facility on the Central Coast to offer this comprehensive care planning system.
We take pride in providing seniors with care and upscale residence amenities in a “hometown setting.” Amenities include spacious flats and private homes, restaurant-quality open dining, convenient transportation, social activities, maid and laundry services, nurse on staff, attentive caregivers and discrete personal assistance.